Frequently Asked
Questions
What are you? That Safe Haven.
We’ve got that one before, and the truth is, we are not. Helping you speak to someone who has hours and hours of experience on the topic of mental health, now that is something we do. We also help you find community.
For now we start with public community groups you can sign up to and then we move to *drumroll please* events! In-person, real life events, bringing all of us together. Think of a house warming, with all your favourite home cooked food and endless stories.
This company is run by me, a Sri Lankan queer immigrant and a few of my friends (also South Asian) who have been kind enough to volunteer their time and love to help build this cozy space. That being said, Big Corp could never.
If you are of south asian heritage this care is created specifically for you, but if you are not please know we don’t believe in white picket fences. We are a community. Everyone is welcome.
Where do I go from here?
Sometimes in life we don’t always have the answers. And, that's okay. Reading a bit on what they mean however, might help a bit and there’s no harm in trying either or both. Find more information here.
Leave that to us. All you have to do is fill out the form on our homepage or wherever you see “Get Started”, and we will find you the type of counselor or therapist you want to speak with.
Well, we do our best to judge them before they can even say hi to you. But if they do judge you or you feel completely put off by anything, please let us know right away: support@thatsafehaven.com
To join this space we are creating, we make sure all therapists and counselors have experience in providing mental health care, as well as the required background by doing educational and identity checks (with their permission), making sure their legitimacy is beyond paper.
I am interested!
Book right here, fill out the form and you’ll get an update as soon as we see your details on our end.
It depends on your budget and the specific kind of care you are looking for. You will see that sessions can be between $20 to $120+.
We know, in this economy even the cheapest session can still be pricey. We get you. Unfortunately right now, this is the best we can do. Stick around and follow us on social media, over time we will come up with better solutions!
No, you can manually pay whenever you decide to schedule a session.
No, at the moment we can only take direct payments from you.
What are the sessions like?
Just show up, be yourself and the counselor/therapist will help you through the process.
On none other than, google meets!
The only person allowed to access the session is your practitioner and you.
Yes. All counselors and therapists are legally obligated to practice in line with confidentiality policies and ethical standards.
No, we don’t.
Speak with us!
Email us on support@thatsafehaven.com or DM us on social media.